Agency Nation

Will Usage-based Insurance Startups Change the Industry Landscape?
Will Usage-based Insurance Startups Change the Industry Landscape?

“Usage-based insurance is a unique or innovative thing because the industry historically has sort of been in a ‘purchase-once-and-forget’ mentality... I think it’s a real opportunity for the industry because it’s thinking about things in a completely...

Posted: Jun 27, 2016

Why Human Beings Need to Start Answering the Phone
Why Human Beings Need to Start Answering the Phone

In this episode of Agency Nation Radio we discuss the tough work of insurance industry trailblazing and why phone trees suck. Something as archaic as a phone tree has been a staple of the insurance agency for decades. But today’s customers don’t have...

Posted: Jun 15, 2016

When Technology Gets In the Way of Customer Experience
When Technology Gets In the Way of Customer Experience

Emily Huling, recently published an article on her blog with 17 Terrific Tips When Visiting Clients. The one we want to discuss is #14, where she recommends not using an iPad or any other technology when taking notes and meeting with new and old cli...

Posted: Jun 08, 2016

Why Silicon Valley Believes the Insurance Brokerage is Broken
Why Silicon Valley Believes the Insurance Brokerage is Broken

We have a lot of contention with today’s topic of discussion. Whitney Arthofer’s article on Tech Crunch “Insurance Brokerage is Broken” hits us where it hurts. It’s clear from this article that she’s never worked one single day as an insurance agent,...

Posted: May 17, 2016

Is the Microinsurance Trend About to Catch Fire?
Is the Microinsurance Trend About to Catch Fire?

In this episode, we discuss Drew Aldrich’s article on CBInsights, “Going Micro is the Next Big Thing for Insurance Tech”, breaks down how it works and shares a few tactics from the successful startups who helped bring microinsurance to the forefront...

Posted: May 09, 2016

2 Things You Must Do to Succeed as an Insurance Business
2 Things You Must Do to Succeed as an Insurance Business

Today we dissect the epic fall of the darling medical testing company, Theranos and what it means to the insurance industry. Once upon a time, Theranos was defended as one of the most ground-breaking companies, using unheard of and cutting edge micro...

Posted: May 02, 2016

ANR22 - The Biggest Marketing Failure at TrustedChoice.com in 2015
ANR22 - The Biggest Marketing Failure at TrustedChoice.com in 2015

“We are experimenters just like you, our listeners, and I want to bring out a situation where our experiment didn’t quite go as planned.” Marty Agather In this episode, Ryan Hanley explains the biggest marketing failure experienced by TrustedChoice.c...

Posted: Apr 05, 2016

Are Millennials Out of Reach for the Average Independent Agent?
Are Millennials Out of Reach for the Average Independent Agent?

Insurance is a tricky arena. The role of the independent insurance agent has always been as the navigator, or the advisor. But with the ease of the internet, insurance is becoming less and less complicated. Sam Friedman points out that while small bu...

Posted: Mar 30, 2016

ANR20 - Why US and Canadian Insurance Agents are Dealing with the Same Marketing Obstacles
ANR20 - Why US and Canadian Insurance Agents are Dealing with the Same Marketing Obstacles

Marty opens today’s episode discussing what he learned from his recent trip to Canada. He just got back from the He just got back from the Insurance-Canada Broker Forum where he met with some of our Canadian insurance friends to discuss the different...

Posted: Mar 21, 2016

ANR19 - What Happened to Google Compare?
ANR19 - What Happened to Google Compare?

Today we are taking a pragmatic look at what happened to Google Compare. Recently Google announced that they are shutting down their Google Compare insurance industry here in the United States. If you tuned in to one our earlier episodes this past mo...

Posted: Mar 08, 2016