Insurance Thought Leadership
Time to Get Rid of the IT Department? Paul Carroll, Editor-in-Chief of ITL An essay published last week by a principal research scientist at the MIT Sloan School of Management says it’s time to do away with the IT department, a stalwart of corpora...
Posted: Nov 30, 2021
According to the National Association of Insurance Commissioners (NAIC), the top 24 commercial auto insurers write more than $45 billion in premiums, but for the last decade commercial auto insurance has been a challenging and mostly unprofitable...
Posted: Nov 29, 2021
Here is Part One of two parts on improving the customer experience. AI-powered chatbots pack more power than simple rule-based chatbots. As opposed to pre-programmed “if this, then that” rule-based chatbots, AI bots use algorithms and natural lang...
Posted: Nov 29, 2021
An essay published last week by a principal research scientist at the MIT Sloan School of Management says it’s time to do away with the IT department, a stalwart of corporate organizations since the dawn of the Computer Age in the 1950s. He&...
Posted: Nov 29, 2021
As part of this month’s ITL Focus on smart homes, we spoke with Matteo Carbone, the founder and director of the IoT Insurance Observatory, about how far the technology and adoption have progressed and where the market goes from here. ITL: Let’s st...
Posted: Nov 29, 2021
Posted: Nov 28, 2021
Posted: Nov 28, 2021
When Agents Become Cyborgs The Willis Towers Watson report on insurtechs for the second quarter found that fully 55% of all deal activity related to distribution.  Many of those deals related to attempts to circumvent the traditional network....
Posted: Nov 24, 2021
Posted: Nov 23, 2021
Posted: Nov 23, 2021
Do You Need a ‘Digital Twin’? Paul Carroll, Editor-in-Chief of ITL It’s become fashionable to talk about how companies need to build a “digital twin” — essentially, an incredibly detailed digital model of the business so they can simulate a range...
Posted: Nov 23, 2021
For as much coverage and discussion as telematics has received over the past two decades, its impact on the auto insurance economy, including transportation, is going to be even greater and further reaching than many may have thought – it wil...
Posted: Nov 23, 2021
It’s become fashionable to talk about how companies need to build a “digital twin” — essentially, an incredibly detailed digital model of the business so they can simulate a range of possible moves and see the results befor...
Posted: Nov 22, 2021
Posted: Nov 21, 2021
OSHA’s Emergency Temporary Standard (ETS) regarding COVID-19 vaccine mandates leaves employers facing a complex compliance challenge involving both OSHA and laws on accommodation and leave of absence. What exceptions are allowed? How can employers...
Posted: Nov 21, 2021
The Triple-I members-only Q4 Insurance Economic Outlook report, Soft Landing, Headwinds and Rebound, is now available! Paul Carroll Editor-in-Chief and Dr. Michel Leonard, CBE, head of the Triple-I’s Economics and Analytics Department, discus...
Posted: Nov 19, 2021
Posted: Nov 19, 2021
Posted: Nov 19, 2021
Posted: Nov 17, 2021
Posted: Nov 17, 2021
Posted: Nov 17, 2021
Posted: Nov 17, 2021
The Great Unbundling Paul Carroll, Editor-in-Chief of ITL General Electric’s announcement last week that it is splitting into three parts not only marks the final stage in the unbundling of the world’s most successful conglomerate but underscores...
Posted: Nov 16, 2021
Posted: Nov 16, 2021
General Electric’s announcement last week that it is splitting into three parts not only marks the final stage in the unbundling of the world’s most successful conglomerate but underscores a theme we’ve been sounding at ITL for y...
Posted: Nov 15, 2021