Insurance Thought Leadership
Driverless vehicles reached a milestone last week when General Motors’ Cruise subsidiary began offering fully autonomous rides (as in, without a safety driver) in San Francisco. While Google’s Waymo has been offering fully autonomous r...
Posted: Nov 09, 2021
Posted: Nov 07, 2021
Posted: Nov 07, 2021
Posted: Nov 07, 2021
Posted: Nov 07, 2021
Robotic process automation (RPA) can be used to automate manual, high-volume and repetitive data tasks — especially those where human touch does not add value. Think of all the needlessly manual data entry involved in your underwriting and claims...
Posted: Nov 07, 2021
Posted: Nov 05, 2021
Posted: Nov 04, 2021
Posted: Nov 04, 2021
Posted: Nov 04, 2021
Posted: Nov 04, 2021
Beware the Metaverse. Plus the bigger picture of COVID-19 Data; chatbots improve customer experience; how to improve reutrn-to-work and more Beware the Metaverse Paul Carroll, Editor-in-Chief of ITL The vision of a metaverse laid out by Mark Zucke...
Posted: Nov 03, 2021
Posted: Nov 03, 2021
Posted: Nov 03, 2021
Posted: Nov 03, 2021
The vision of a metaverse laid out by Mark Zuckerberg last week is bonkers. Nutso on steroids. It won’t be realized in my lifetime, yours or his, even if some of the wildest claims about longevity come true and we all live to be 150. The vis...
Posted: Nov 02, 2021
As the adoption of artificial intelligence (AI) continues at pace across industries, there is increasing awareness of the risks it can pose. Recent high-profile examples have highlighted the risk of unjust bias regarding race and gender, such as t...
Posted: Nov 01, 2021
In 2020, catastrophic weather, including severe wildfires, seven major hurricanes, and a destructive derecho storm drove the proportion of catastrophe losses up 40% from 2019. These weather events were the largest drivers of losses for the home in...
Posted: Oct 31, 2021
In February 2021, Out Front Ideas with Kimberly and Mark, hosted its most attended webinar to date, featuring expert panelists and data around COVID-19 claims. This data provided valuable insight into current trends, claims development and the rea...
Posted: Oct 31, 2021
Posted: Oct 29, 2021
Posted: Oct 29, 2021
Posted: Oct 27, 2021
Posted: Oct 27, 2021
Posted: Oct 27, 2021
Chatbots can meet insureds’ routine needs immediately and freeup staff to work on more challenging issues PHOTO TO ADD — https://pixabay.com/illustrations/chatbot-bot-assistant-support-icon-4071274/ The insurance industry’s sales and customer succ...
Posted: Oct 27, 2021