Insurance Thought Leadership
Posted: Nov 03, 2021
Posted: Nov 03, 2021
The vision of a metaverse laid out by Mark Zuckerberg last week is bonkers. Nutso on steroids. It won’t be realized in my lifetime, yours or his, even if some of the wildest claims about longevity come true and we all live to be 150. The vis...
Posted: Nov 02, 2021
As the adoption of artificial intelligence (AI) continues at pace across industries, there is increasing awareness of the risks it can pose. Recent high-profile examples have highlighted the risk of unjust bias regarding race and gender, such as t...
Posted: Nov 01, 2021
In 2020, catastrophic weather, including severe wildfires, seven major hurricanes, and a destructive derecho storm drove the proportion of catastrophe losses up 40% from 2019. These weather events were the largest drivers of losses for the home in...
Posted: Oct 31, 2021
In February 2021, Out Front Ideas with Kimberly and Mark, hosted its most attended webinar to date, featuring expert panelists and data around COVID-19 claims. This data provided valuable insight into current trends, claims development and the rea...
Posted: Oct 31, 2021
Posted: Oct 29, 2021
Posted: Oct 29, 2021
Posted: Oct 27, 2021
Posted: Oct 27, 2021
Posted: Oct 27, 2021
Chatbots can meet insureds’ routine needs immediately and freeup staff to work on more challenging issues PHOTO TO ADD — https://pixabay.com/illustrations/chatbot-bot-assistant-support-icon-4071274/ The insurance industry’s sales and customer succ...
Posted: Oct 27, 2021
PHOTO TO ADD — https://pixabay.com/illustrations/chatbot-bot-assistant-support-icon-4071274/ The insurance industry’s sales and customer success teams are under pressure to deliver positive customer experiences faster than their competition. Custo...
Posted: Oct 27, 2021
In this week’...
Posted: Oct 26, 2021
Now that ports have been identified as the major bottleneck in the supply chain dysfunction that is slowing the economic recovery and raising prices, a Twitter connection of mine offered a novel solution: “Assign all ships, trucks, yards, wo...
Posted: Oct 26, 2021
Posted: Oct 25, 2021
Posted: Oct 25, 2021
Posted: Oct 24, 2021
Posted: Oct 24, 2021
Posted: Oct 20, 2021
Posted: Oct 20, 2021
“The report of my death was an e...
Posted: Oct 20, 2021
Posted: Oct 20, 2021
Posted: Oct 20, 2021
Posted: Oct 19, 2021