Rough Notes
SPECIALTY LINES MARKETS PROFESSIONAL LIABILITY IN A PANDEMIC Agents should help clients manage risk during these extraordinary times By Lori Widmer It’s2020, a year in which there are few surprises The post
Posted: Oct 27, 2020
Young Professionals UPDATING DUE TO UPGRADING Stay on top of clients’ lifestyle changes that would require additional homeowners coverage By Christopher W. Cook “Some people hit the bottle. Some people The post
Posted: Oct 27, 2020
SECURITY SERVICES Pandemic conditions disrupt a market experiencing a surge in demand By Joseph S. Harrington, CPCU In a bitter irony, the lockdown of our nation’s economy provided a surge The post
Posted: Oct 27, 2020
REMAINING STRONG AND RESILIENT EVEN DURING A PANDEMIC Seeing ahead and preparing are key By Paul Mallen The global pandemic is testing the world in unprecedented ways. Businesses, here and The post
Posted: Oct 27, 2020
MAKING SPECIALTY MARKETS SHINE Persistence and partnership drive new opportunity for agents and brokers By Lori Widmer George Nordhaus has been trying single-handedly for years to change the insurance industry The post
Posted: Oct 27, 2020
Beyond Insurance By F. Scott Addis, CPCU, CRA, CBWA, TRA, ASA THANKSGIVING 2020 … GRATITUDE IN THE MIDST OF COVID-19 Is the glass half-full or half-empty? [G]ratitude shifts your focus The post
Posted: Oct 26, 2020
Customer Service Focus By Mary Katherine Henderson, CIC, CPIA CUSTOMER SERVICE FROM HOME: NO LONGER A PERK CSRs were equipped for this long before the pandemic hit Few would argue The post
Posted: Oct 26, 2020
Public Policy Analysis & Opinion By Kevin P. Hennosy 2020: A RISK ODYSSEY Have producers reached a John Henry moment, and does the NAIC care? Late this summer, the always The post
Posted: Oct 26, 2020
Winning Strategies By Brent Kelly FIVE KEY MISTAKES AGENCY LEADERS MAKE Are you mistaking busyness for accomplishment? Mistakes are inevitable. In fact, the only way not to make a mistake The post
Posted: Oct 26, 2020
NURTURING THE NETWORKS How three women are leading their respective networks—and insurance—toward a stronger, more collaborative industry approach By Lori Widmer In the beginning, Rene Swan was one of very The post
Posted: Oct 26, 2020
AGENTS, NETWORKS, AND CARRIERS: A PARTNERSHIP FOR GROWTH Helping industry organizations derive value greater than the sum of their parts By Joseph S. Harrington, CPCU “Two’s company; three’s a crowd,” The post
Posted: Oct 26, 2020
Fork over the photos James Simmons owned a residence that was insured under a homeowners policy issued by Avatar Property & Casualty Insurance Company. After damages to his residence, Simmons The post
Posted: Oct 26, 2020
Say nope to dope James and Maria Mosley owned a house that Pacific Specialty Insurance Company (PSIC) insured under a homeowners policy whose term was between April 2016 and April The post
Posted: Oct 26, 2020
Condo chaos Wiley Verstappen entered into a contract with Robert Saavedra and his construction company, R.S. Homes, LLC, to perform construction renovations throughout her condominium. The initial estimated cost of The post
Posted: Oct 26, 2020
AGENCY NETWORKS MUST—AND DO—ADD VALUE More than just a premium pass-through, networks drive agency growth and more By Joseph S. Harrington, CPCU Since they originated nearly 50 years ago, independent The post
Posted: Oct 26, 2020
While the National Flood Insurance Program still provides more than 90% of residential flood coverage, recent years have seen a growth in carriers offering private flood insurance. Will online flood The post
Posted: Oct 22, 2020
It would be easy enough to list the top five reasons why 2021 needs to get here already. Instead, our writer takes a different approach and shares what he appreciates The post
Posted: Oct 22, 2020
Partnership & Profitability: How The Insurance Provider You Choose to Work With Impacts Your Business and Bottom Line By Edward Partridge, CPCU, RPLU, ARe, AINS Determining which insurance provider(s) you The post
Posted: Oct 08, 2020
AGENCY OF THE MONTH FROM KITCHEN BROKER… … to risk management powerhouse with global reach By Dennis H. Pillsbury Risk management has certainly jumped to the top of nearly everyone’s The post
Posted: Sep 30, 2020
Agency Partners TECHNOLOGY AND SMALL BUSINESS Flexibility and digital options help agents meet their customers’ changing needs By Lori Widmer Michael Keane believes it’s both a unique and challenging time The post
Posted: Sep 30, 2020
ENVIRONMENTAL AND POLLUTION INSURANCE Contractual requirements and concern for reputations drive steady demand By Joseph S. Harrington. CPCU In most years, changes in environ-mental and pollution insurance would be big The post
Posted: Sep 30, 2020
BROKEN GLASS FROM MAILROOM TO MANAGEMENT Energetic, enthusiastic, and focused, this young agent is working to become a third-generation owner By Elisabeth Boone, CPCU With my youth a tiny dot The post
Posted: Sep 30, 2020
HONORING PANDEMIC HELPERS Applications being accepted for independent agents, brokers and their firms for the annual Rough Notes Community Service Award By Robert N. Kretzmer, CIC Have you helped your The post
Posted: Sep 30, 2020
HOSPITAL INDEMNITY INSURANCE Employer and worker interest in this employee benefit continues to grow By Len Strazewski In New York, public health officials briefly turned the giant Javits Center into The post
Posted: Sep 29, 2020
No Indirect Coverage Without Direct Damage The owner of a car dealership was frustrated with their insurer due to a couple of incidents that occurred after an area snowstorm. The The post
Posted: Sep 28, 2020