Rough Notes

FOCUS ON CONSTRUCTION

Specialty Lines Markets FOCUS ON CONSTRUCTION Deemed essential in many states, the construction industry has managed to remain on the job during the worst of the economic shutdown By Lori The post

Posted: Jun 26, 2020

DISABILITY INSURANCE DURING A PANDEMIC

DISABILITY INSURANCE DURING A PANDEMIC Managing claims and confusion from the coronavirus By Len Strazewski It started with a bad cough and then progressed to pneumonia and then hospitalization. A The post

Posted: Jun 26, 2020

ADDITIONAL INSURED SOUGHT COVERAGE FOR FAULTY WORK

ADDITIONAL INSURED SOUGHT COVERAGE FOR FAULTY WORK A general contractor was added to a general liability policy that covered a sub-contractor it hired to perform roofing work for a theater The post

Posted: Jun 26, 2020

RESTAURANT AND BAR INSPECTIONS: VIGILANCE AMID THE PANDEMIC

RESTAURANT AND BAR INSPECTIONS: VIGILANCE AMID THE PANDEMIC Locations sitting idle still face risks By Lori Widmer With the current upheaval happening in the restaurant and bar industry, risk management The post

Posted: Jun 26, 2020

LOCKING IN CLIENT LOYALTY

PERSONAL LINES FOCUS LOCKING IN CLIENT LOYALTY Ways to improve retention and build cross-selling opportunities in the COVID-19 era By Doug Coombs As the impact of the coronavirus continues to The post

Posted: Jun 26, 2020

THE DEVELOPER CONTINUUM

THE DEVELOPER CONTINUUM Bringing a risk management approach to the development process By Ben Guzzle “The bigger they are, the harder they fall” is a phrase that presumably originated in The post

Posted: Jun 26, 2020

SIX STEPS TO GET YOUR CYBERSECURITY STARTED

Technology SIX STEPS TO GET YOUR CYBERSECURITY STARTED Because now more than ever is the time to take this seriously If you are anything like us, cybersecurity was always this The post

Posted: Jun 25, 2020

REMOTE HIRING BEST PRACTICES

REMOTE HIRING BEST PRACTICES When it comes to hiring remote workers, is your agency ready? By Sharon Emek, Ph.D., CIC For a number of years now, the insurance industry has The post

Posted: Jun 25, 2020

Networks Work

Networks Work Insights from independent insurance agency network leaders By Elisabeth Boone, CPCU As agencies look for ways to strengthen their operations and their competitive position—during and coming out of The post

Posted: Jun 25, 2020

EMPLOYERS SEEK SUPPORT AMID PANDEMIC CHALLENGES

EMPLOYERS SEEK SUPPORT AMID PANDEMIC CHALLENGES Benefits brokers/consultants bring a valued perspective By Thomas A. McCoy, CLU At a recent Guardian Life webinar attended by some 1,500 brokers and employers, The post

Posted: Jun 25, 2020

AUTOMATING THE CLIENT EXPERIENCE

AUTOMATING THE CLIENT EXPERIENCE The time is now By Todd Sorrell You’ve worked hard to build an agency your clients trust. You work hard to keep your policyholders up to The post

Posted: Jun 24, 2020

Storms Brewing

Storms Brewing Make sure your clients are hurricane-ready By Dennis P. Mulligan, AIC As we enter the 2020 hurricane season this month, it’s important to make sure your clients have The post

Posted: Jun 24, 2020

COVERAGE FOR STUDENTS AWAY AT SCHOOL

Mind the Gap By Marc McNulty, CIC, CRM COVERAGE FOR STUDENTS AWAY AT SCHOOL Watch out for policy variations As the world begins to return to a new normal following The post

Posted: Jun 24, 2020

BRIDGING THE CSR TALENT GAP

Customer Service Focus By Mitch Dunford BRIDGING THE CSR TALENT GAP High school career and technical education program gets green light in Texas For years, alarm bells have sounded over The post

Posted: Jun 24, 2020

SALES ACCELERATORS: DRIVING PERFORMANCE TO ELEVATE YOUR SUCCESS

Beyond Insurance By F. Scott Addis, CPCU, CRA, CBWA, TRA SALES ACCELERATORS: DRIVING PERFORMANCE TO ELEVATE YOUR SUCCESS Ten skills that give you the winner’s edge When you think about The post

Posted: Jun 24, 2020

RISK MANAGEMENT AND COVID-19

Risk Management By Randy Boss, CRA, CRM, MWCA, SHRM-SCP RISK MANAGEMENT AND COVID-19 Risk advisors can drive solutions to the challenges we face amid the pandemic It’s been quite a The post

Posted: Jun 24, 2020

GAO CALLS FOR REFORMS TO STRENGTHEN FEMA’S FLOOD PROGRAM CAPABILITIES

Public Policy Analysis & Opinion By Kevin P. Hennosy GAO CALLS FOR REFORMS TO STRENGTHEN FEMA’S FLOOD PROGRAM CAPABILITIES In 20I7, 95% of NFIP communities did not participate in the The post

Posted: Jun 24, 2020

INSURANCE AGENCY SECURITY

TechKnowFile By Joe Esser INSURANCE AGENCY SECURITY Now more than ever, it’s everyone’s responsibility Insurance agencies are hubs of sensitive policyholder data, and that data must be shared with carriers. The post

Posted: Jun 24, 2020

THE TWO MOST IMPORTANT INVESTMENTS ANYONE CAN MAKE

Winning Strategies By Brent Kelly THE TWO MOST IMPORTANT INVESTMENTS ANYONE CAN MAKE There has never been a better time to prepare, connect, and engage Throughout life, uncertainty is something The post

Posted: Jun 24, 2020

Insured tries to duck medical exam

Insured tries to duck medical exam Michelle Levine was covered under an automobile liability policy issued by Amica Mutual Insurance Company for the period December 1, 2010 to December 1, The post

Posted: Jun 24, 2020

Assault turns deadly

Assault turns deadly In April 2016, Amy Joyner-Francis suffered sudden cardiac death after she was assaulted by Trinity Carr in their high school bathroom. Joyner-Francis’s autopsy revealed that she had The post

Posted: Jun 24, 2020

Primary or excess: Who’s on first?

Primary or excess: Who’s on first? Russell Brenner was injured on the Milwaukee World Festival (MWF) premises while working for Hunzinger Construction Company. At the time of the injury, MWF The post

Posted: Jun 24, 2020

THE OTHER “BI” PROBLEM

No matter how compelling from an economic perspective, the decision to reopen a business with the knowledge that a hazard still exists is not an accident. How’s this being addressed? The post

Posted: Jun 04, 2020

5 WAYS TO MAINTAIN YOUR “BIRTHDAY CAKE MEETINGS”

In a stay-at-home world, what can you do to ensure you have a team and not just a bunch of people earning paychecks who barely have any esprit de corps? The post

Posted: Jun 04, 2020

HARD WORK, DEDICATION, AND HELP FROM FAMILY AND FRIENDS

AGENCY OF THE MONTH HARD WORK, DEDICATION, AND  HELP FROM FAMILY AND FRIENDS Agency moves from “doing okay” to “constant improvement” By Dennis H. Pillsbury When college roommates Erik J. The post

Posted: May 29, 2020