Rough Notes
RETHINK INSURANCE MARKETING Our industry needs transformational leaders—not just transactional ones By Peter van Aartrijk “We don’t need marketing. This is just a relationship business.” I’ve heard those words many, The post
Posted: Sep 28, 2020
RRGs: JUST WHAT THE DOCTOR ORDERED Flexible and focused, risk retention groups meet risk financing needs across a range of industries By Michael J. Moody, MBA, ARM The insurance industry The post
Posted: Sep 28, 2020
TO POST OR NOT TO POST? VCIA virtual conference session focuses on evaluating one’s online presence and company social media policies By Christopher W. Cook Did you see Joey’s latest The post
Posted: Sep 28, 2020
LESSONS FROM THE PANDEMIC: FAILING TO PLAN IS PLANNING TO FAIL Go beyond just using tech and learn to master it By Todd Sorrel Not too long ago I was The post
Posted: Sep 28, 2020
LEADING AND SUCCEEDING IN THE COVID-19 PANDEMIC How can balancing realism and optimism help during these challenging times? By Karl Sherrill Almost 20 years ago, Jim Collins introduced us to The post
Posted: Sep 28, 2020
SHIFTING THE RECRUITMENT NARRATIVE What agencies can learn from insurtechs about attracting millennial and Gen Z talent By Philip Charles-Pierre “Because it’s insurance.” This is the response one of the The post
Posted: Sep 28, 2020
Tactical Tech By Chris Paradiso WHAT’S HOT? Data tool helps you visualize visitor engagement on agency websites These days, marketers in your agency can measure just about everything. This gives The post
Posted: Sep 25, 2020
Blasted Myths By Carl Maerz FIVE STEPS TO MORE REFERRALS Avoiding the “awkward ask” Your clients love you and are willing to tell others how great you are. Now it’s The post
Posted: Sep 25, 2020
TechKnowFile By Laureen Mathon STREAMLINED MARKETING How technology can boost submission efficiency, even in a pandemic As the pandemic continues and social distancing remains essential, agencies can embrace technology to The post
Posted: Sep 25, 2020
Benefits Products & Services By Thomas A. McCoy, CLU HOW WILL THE PANDEMIC INFLUENCE BENEFITS OFFERINGS? Gallagher study provides an early assessment How will the pandemic influence benefits offerings? The The post
Posted: Sep 25, 2020
Coverholders and Risk Takers By Frank Huver DIVIDED BY A COMMON LANGUAGE Five steps for getting your new program or product in front of the London market For many U.S.-based The post
Posted: Sep 25, 2020
Risk Management By Randy Boss, CRA, CRM, MWCA, SHRM-SCP THE ULTIMATE RISK MANAGEMENT TOOL Lives saved, injuries prevented, litigation avoided—reputations retained The B-17 bomber was a pivotal factor in the The post
Posted: Sep 25, 2020
Beyond Insurance By F. Scott Addis, CPCU, CRA, CBWA, TRA LESSONS LEARNED FROM COVID-19 A dozen insights to ponder during the pandemic Pressure can be both a positive and negative The post
Posted: Sep 24, 2020
Public Policy Analysis & Opinion By Kevin P. Hennosy AN INCONVENIENT TASK FORCE NAIC forms climate change-related risk and resiliency task force This summer, the National Association of Insurance Commissioners The post
Posted: Sep 24, 2020
Management by Coaching By Kimberly Paterson, CEC COACHING FOR CHANGE AND GROWTH The key is knowing when it works and when it doesn’t Today’s complex and rapidly changing environment is The post
Posted: Sep 24, 2020
To the Point By John J. Heft POLLUTION LIABILITY 2020 A look at industry trends and challenges The year began with new trends in modular construction, robotics, 3D printing, and The post
Posted: Sep 24, 2020
Winning Strategies By Roger Sitkins IS YOUR AGENCY A LEAKY BUCKET? Small leaks can become large crises Recently I noticed a roof leak in the covered porch at my vacation The post
Posted: Sep 24, 2020
Dig a Little Deeper By Bruce D. Hicks, CPCU, CLU HANDYMAN OR AGENT? Can repair persons be considered “agents”? The Court Decisions is a popular Rough Notes magazine column. One The post
Posted: Sep 24, 2020
Pay up or else On January 26, 2017, Alliance Cab Service, LLC, submitted an application to Regions Insurance, Inc., an insurance agency, to procure a business automobile policy. The policy The post
Posted: Sep 24, 2020
Handyman or agent? A pipe leak caused water damage to a house owned by Cecilia Castillo and Jorge Guillen. They hired a handyman to repair the pipe and a water The post Handy...
Posted: Sep 24, 2020
Is passenger an insured? In October 2012, Monika Schmidt was a passenger in a vehicle driven by her friend, Deborah Fisher, when it was struck by a vehicle driven by The post
Posted: Sep 24, 2020
No ambiguity in UIM provisions When Megan Deaton lost control of the vehicle she was driving and crashed, her passenger, Chelsea Seaton, sustained fatal injuries. Chelsea’s mother, Leslie Seaton, asserted The post
Posted: Sep 24, 2020
Insurance operations should think long and hard before getting into any type of lending. But consideration of premium finance must acknowledge not just money left on the table, but the The post
Posted: Sep 09, 2020
When it comes to great client loss control programs, you as agent or broker must lead the way. Here are some practical tips to make sure your work has impact. The post
Posted: Sep 09, 2020
PEOPLE, PROGRAMS AND PANDEMICS Program business benefits accentuated in today’s disrupted world By Ray Scotto The Target Markets Program Administrators Association and program business in general entered 2020 riding high The post
Posted: Aug 31, 2020