Rough Notes
LEADERSHIP AH-GEE-LAY Can the software development strategy Agile translate to a teamwork approach in insurance? By Christopher W. Cook At least once a year I hear the “Old Man” mispronounce The post
Posted: Feb 26, 2020
Looking Back, Looking Ahead KELLER-BROWN INSURANCE SERVICES Now in its fifth generation of family leadership, this small-town agency aims big Then … Our founder, my great-great grandfather Eli Benjamin Keller, The post
Posted: Feb 26, 2020
PATHWAY TO PERPETUATION New PIA program helps agency owners value their businesses and plan for succession By Elisabeth Boone, CPCU “Does anybody really know what time it is? Does anybody The post
Posted: Feb 26, 2020
Beyond Insurance By F. Scott Addis, CPCU, CRA, CBWA, TRA HARD MARKET: HAVE A PROACTIVE PLAN You don’t need to be a deer in the headlights as today’s market shifts The post
Posted: Feb 25, 2020
TechKnowFile By Monique VanMeter MOBILE ADOPTION: OVERCOME THE FEAR OF TECHNOLOGICAL CHANGE Become comfortable and gain control and confidence with new technologies As a corporate trainer at Sunstar Insurance Group The post
Posted: Feb 25, 2020
Mind the Gap By Marc McNulty, CIC, CRM NONTRADITIONAL FACTORS CREATING COVERAGE GAPS Educate your clients, from social inflation to nuclear verdicts It’s hard enough for new producers to learn The post
Posted: Feb 25, 2020
Acquisition Acumen By Brad Unger WHO’S IN YOUR CORNER? Seek out experienced advisers who specialize in the business issues you’re confronting As a leader in your business, you make hiring The post
Posted: Feb 25, 2020
Risk Management By Randy Boss, CRA, CRM, MWCA, SHRM-SCP AVOIDING THE DRIFT How do you maintain focus on risk management when everything is (seemingly) good? When I was 12 years The post
Posted: Feb 25, 2020
The Innovative Workplace By Joy Justus GOING THE EXTRA MILE FOR EMPLOYEE APPRECIATION Focus on culture, not just special occasions or annual reviews In a tight labor market, attracting quality The post
Posted: Feb 25, 2020
To the Point By Eric Robuck THE RISKS OF PAPER RECORDS A five-stage solution for digitizing records and protecting clients’ data Insurance agents have one of the most important jobs The post
Posted: Feb 25, 2020
Benefits Products & Services By Thomas A. McCoy, CLU WHAT LIES AHEAD ON THE BENEFITS HORIZON? The uncertain but necessary task of preparing for the future How will the American The post
Posted: Feb 25, 2020
Risk Managers’ Forum By Richard (Dick) G. Clarke, CIC, CPCU, RPLU EXECUTIVE LIABILITY RISKS Tracking the exposures and insurance options Executive liability insurance encompasses directors and officers liability, employment practices The po...
Posted: Feb 25, 2020
Public Policy Analysis & Opinion By Kevin P. Hennosy IF THE CRICK DON’T RISE … The U.S. private flood insurance subsector enjoys growth This year, the National Council of Insurance The post
Posted: Feb 25, 2020
Dig a Little Deeper By Bruce Hicks, CPCU, CLU YOU CAN’T HAVE IT BOTH WAYS Changes in residency require assessment and possible changes in coverage “Court Decisions” is a popular The post
Posted: Feb 25, 2020
Winning Strategies By Roger Sitkins KEY “NEEDLE MOVERS” What can you implement this year to make a difference in your operation? If you’re reading this article, I assume you want The post
Posted: Feb 25, 2020
Can insurer exclude criminal conduct? On July 11, 2008, Sharmin Walls, Randi Harper, and Christopher Timms were passengers in a vehicle owned by Walls and being driven by Korey Mayfield. The post
Posted: Feb 25, 2020
A large condo development suffered substantial hail damage to many of its buildings’ roofs. After initial interaction with its insurer, the two parties went to arbitration in hopes of resolving The post
Posted: Feb 25, 2020
Agency of the Month PURSUING DISCOMFORT Texas agency ventures outside the box to reach customers where they want to be reached When Heather and Brandon Smyrl started Highpoint Insurance Group The post
Posted: Jan 30, 2020
Congratulations Elite Insurance Solutions 2019 Agency of the Year By Dave Willis, CPIA For more than 30 years, Rough Notes magazine has featured some of the nation’s most remarkable independent The post
Posted: Jan 30, 2020
Young Professionals THE BENEFITS OF CREATING A NICHE Because time spent working should be doing something you enjoy By Christopher W. Cook Someone who puts in a traditional 40-hour workweek The post
Posted: Jan 30, 2020
FOODBORNE ILLNESS: WHAT THEY DON’T KNOW CAN HURT THEM Agents can help restaurant owners and managers better understand regulations, exposures, protection needs, coverage options, and more By Crystal Jacobs Restaurant The post
Posted: Jan 30, 2020
FOCUS ON SURETY Caution is the watchword in a potentially volatile market By Lori Widmer What a difference a few years make. Or not. In 2017, surety experts were cautiously The post
Posted: Jan 30, 2020
An insurer denied coverage for a contractor. The carrier held that the contractor was not owed coverage as it was not explicitly shown under a written agreement to be an The post
Posted: Jan 30, 2020
CRITICAL ILLNESS: GROWING AND EVOLVING Product’s growth is driven by employee financial needs and employer concern By Len Strazewski Heart attack, cancer, stroke and long-term degenerative diseases like Alzheimer’s and The post
Posted: Jan 30, 2020
Specialty Lines Markets CONSTRUCTION INSURANCE Market may cool while labor shortage limits capacity to build By Joseph S. Harrington, CPCU The U.S. construction market may have hit the high-water mark The post
Posted: Jan 29, 2020